Privacy Policy

TILT Networks, LLC ("TILT," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our related services.

This policy applies to information collected through:

• Our website
• Office and industrial space intake forms
• Advisor application forms
• Website chat
• Transaction-related communications

Information We Collect

We collect limited categories of personal information necessary to operate our services.

A. Contact Information

• Name
• Email address
• Phone number

B. Company and Professional Information

• Company name
• Brokerage affiliation
• Market coverage
• Professional experience details submitted through application forms

C. Requirement Information

• Office or industrial space requirements
• Budget ranges
• Square footage needs
• Timing information

D. Technical and Usage Information

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring URLs

We do not collect sensitive personal information such as Social Security numbers, driver's license numbers, personal financial account information, or health information through our website. The information we collect is limited to basic contact details, company information, and transaction requirements necessary to provide our services.

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Match tenants or buyers with qualified advisors
• Process advisor applications
• Facilitate transactions
• Enforce service standards
• Send service-related and operational communications
• Improve website functionality
• Maintain internal records and compliance
• Comply with legal obligations

We do not sell personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. We may also use similar technologies such as web beacons, pixels, or analytics tools that help us understand how visitors interact with our website and improve functionality and performance.

Cookies are small data files stored on your device that help us understand website usage, improve functionality, and enhance user experience.

We may use:

• Essential cookies required for website operation
• Analytics cookies to understand traffic and usage patterns
• Functional cookies to remember preferences

We do not use cookies to collect sensitive personal information.

You may adjust your browser settings to refuse or delete cookies. Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies entirely
• Set preferences for certain websites

Instructions for managing cookies are typically available in your browser's "Help," "Settings," or "Privacy" sections. Please note that disabling cookies may affect website functionality.

Third-Party Service Providers

We use third-party service providers to operate our business and support our workflow. These may include:

• Form processing platforms (e.g., Fillout)
• Data storage and database tools (e.g., Airtable)
• Website hosting providers
• Email service providers
• Secure document storage systems

These providers process personal information solely for the purpose of providing services to TILT and are contractually restricted from using such information for their own marketing or unrelated purposes.

Email and Communications

We may send transactional and operational communications related to:

• Intake submissions
• Advisor matches
• Transaction updates
• Follow-ups and service communications

If marketing communications are introduced in the future, recipients will have the ability to opt out.

If SMS communications are introduced in the future, message frequency may vary and standard carrier rates may apply. Users will have the ability to opt out.

Call Recording

Calls conducted in connection with TILT services may be recorded for documentation, quality assurance, and compliance purposes where permitted by law. By participating in a call, you consent to recording. If you do not wish to be recorded, please notify us and do not continue the call.

Chat Communications

Chat messages submitted through our website are stored and retained. We do not automatically anonymize chat messages. Users should avoid sharing highly sensitive personal or financial information through chat.

Transaction Documents

In connection with completed transactions, we may collect and store lease agreements, purchase agreements, or related documentation. These documents may contain business and financial information. Access to such documents is restricted and stored using reasonable security safeguards.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the nature of the information and applicable legal obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no system is perfectly secure, we take steps to restrict access, protect stored data, and limit exposure.

Your Rights

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information, subject to legal retention requirements

Requests may be submitted to: hello@tiltnetworks.io

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised effective date.

Contact Us

TILT Networks, LLC
Email: hello@tiltnetworks.io